Support

Please refer to you onboarding section for important information on your access, how to get started and any related FAQ’s.

This page offers additional support features for subscribers of the Love to Spa Library and / or Ask Love to Spa.

Coaching – Library Subscribers

As a Love to Spa Library member, you receive the opportunity for a question related to the current theme.

This offering is designed to give you deeper clarity or support on the topic.

 

How it works

  • You may submit up to one question per month

  • Your question should relate to the current month’s theme

  • Responses are provided within a cycle (They are NOT instant or urgent)

Important notes

  • This is not a technical support channel

  • This is not for urgent matters

  • Submitting the form counts as your one question for the month

If you’re unsure how to phrase your question, take a moment to reflect before submitting — clarity always leads to better guidance.

Submit Question

Ask Love to Spa Helpdesk Ticket

This support channel is for technical issues with Ask Love to Spa.

Important

Set the GPT’s Privacy Settings to “Always Allow” instead of “Ask” – Open AI has made changes and this NEEDS to be set in order for your birth data to be accurate.

If your link says “not found” or it returns a wrong chart see the Troubleshooting Guide in your onboarding materials.  

Use this help ticket if you’re experiencing things like:

  • Missing profile, blueprint or report

  • Error messages or unexpected behavior

This form helps me quickly understand what’s happening so it can be resolved efficiently.

What this support is not for
This form is not for:

  • Interpretation questions

  • Follow-up questions about your spa profile

  • Personal recommendations or guidance

Those belong inside your Ask Love to Spa experience itself.

What to expect

  • Most technical issues are resolved within 1–2 business days

Submit Ticket